We’ve heard you – especially those from the medical and scientific communities – and are taking the following steps: This, in turn, led to questions around their application to serious issues including COVID-19.īased on the feedback over the last several weeks, it’s become clear to me that we have an obligation to do more to provide balance and access to widely-accepted information from the medical and scientific communities guiding us through this unprecedented time. We have had rules in place for many years but admittedly, we haven’t been transparent around the policies that guide our content more broadly. You’ve had a lot of questions over the last few days about our platform policies and the lines we have drawn between what is acceptable and what is not. In that role, it is important to me that we don’t take on the position of being content censor while also making sure that there are rules in place and consequences for those who violate them. We know we have a critical role to play in supporting creator expression while balancing it with the safety of our users.

Personally, there are plenty of individuals and views on Spotify that I disagree with strongly. Pick almost any issue and you will find people and opinions on either side of it. To our very core, we believe that listening is everything. A decade ago, we created Spotify to enable the work of creators around the world to be heard and enjoyed by listeners around the world.

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